Privacy Policy
Last updated: March 2026
1. Who We Are
Hot Springs Training & Consulting, LLC ("HSTC", "we", "us", or "our") operates this application and website. We are located at 320 Ouachita Avenue, Suite 201, Hot Springs, AR 71901. You can reach us at (501) 710-4488.
2. Information We Collect
We collect only the minimum information necessary to provide our services:
- Name and email address — to create your account and communicate with you
- Certification records — to track your training history and send renewal reminders
- Contact form submissions — to respond to your inquiries
- Basic usage data — to improve app performance (page views, clicks)
3. Payment Information
We do not collect or store any payment card information. All payments are processed securely by third-party payment vendors. We never have access to your full card number, CVV, or bank details.
4. How We Use Your Information
- To create and manage your account
- To deliver training, certification records, and renewal reminders
- To respond to your questions and consultation requests
- To comply with applicable laws and regulations
5. Cookies
This application uses two categories of cookies:
- Essential cookies — required for authentication and core app functionality. These cannot be disabled.
- Analytics cookies — used to understand how visitors interact with our site (e.g., which pages are visited, how users navigate). This data helps us improve the experience for everyone. These cookies do not identify you personally and are not used for advertising.
When you first visit our site, you will be asked to accept or decline analytics cookies. You may change your preference at any time by clearing your browser's local storage or cookies. Essential cookies will remain active regardless of your choice.
6. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (e.g., hosting, email delivery) who are bound by confidentiality agreements and only process data on our behalf.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services and comply with legal obligations. You may request deletion of your account and data at any time.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and personal data
- Opt out of non-essential communications
To exercise these rights, contact us at admin@hotspringstc.com.
9. Contact Us
Hot Springs Training & Consulting, LLC
320 Ouachita Avenue, Suite 201
Hot Springs, AR 71901
Phone: (501) 710-4488
Email: admin@hotspringstc.com