Getting Started Guide
Welcome to Hot Springs Training & Consulting's member platform. Here's everything you need to know to get up and running.
1. Sign In & Access Your Portal
Once you've accepted your invitation email, sign in using the button at the top right of the site. Then navigate to your Company Administrator Portal via the user menu.
- Use the email address your company admin registered you with
- Click your name in the top-right corner → Company Portal
2. Upload Your Certifications
From the Certification Dashboard, you can upload and manage all of your professional certifications and training records — not just those earned through HSTC. The system tracks all your certifications in one place, regardless of where they were issued.
- Go to Members → Cert Dashboard from the navigation menu
- Click 'Upload Certificate' and fill in the title, expiration date, and upload your file
- Supported formats: PDF, JPG, PNG
3. View the Training Matrix
The Training Matrix gives your company admin a live view of all employee certifications, color-coded by expiration status.
- Green = valid, Yellow = expiring within 90 days, Red = expired or expiring within 30 days
- Admins can export the matrix to Excel or print it directly
4. Automatic Expiration Reminders
Your company admin can send email reminders to all employees whose certifications are expiring soon — with one click.
- Reminders are sent to employees with certs expiring within 90 days
- You'll receive clear instructions on which certifications need renewal
5. Explore Available Courses
Browse our full course catalog to find renewal training for any certification. You can request scheduling directly from the site.
- Visit the Courses page to see all available training
- Use 'Request Scheduling' to book group or individual sessions
6. Manage Your Profile
Update your profile with your job title, profile picture, and other details so your company admin has accurate records.
- Go to Members → Profile to edit your information
- Your profile also appears in the Member Directory if you choose to be visible
Member Resources & Materials
As a registered member, you have access to a range of exclusive resources to support your training and safety programs.
Member Resources Library
Access a curated library of training materials, reference guides, and downloadable documents — exclusive to registered members.
Browse ResourcesSafety Meeting Suggestions
Find ready-to-use safety meeting topics, outlines, and talking points to help keep your team informed and compliant.
View Safety MaterialsStudent Course Materials
Once enrolled in a course, students can access supplementary study materials, checklists, and reference documents here.
Go to ResourcesStay in the Loop
Subscribe to our mailing list to get the latest news, upcoming class announcements, and exclusive special offers — delivered straight to your inbox.
Need Help?
Our team is happy to walk you through the platform or answer any questions.